Diploma of Community Services (CHC52015)
Are you looking to commence or further your career in community services?
Enrol in our Diploma of Community Services course and develop the knowledge and skills to work with individuals, families, social groups or larger communities to support activities, information and referrals for people in need of assistance in our communities.
- The community service sector is growing and offers a rewarding and varied career path. Growth for jobs, growth for clients, and personal growth for those who work in the sector.
- Community Service Workers are needed nationwide, in big and small cities, regional towns, as well as rural and remote locations.
- This nationally recognised qualification includes a practical work placement in a real community services setting, so you can practice and perfect what you learn.
If you aspire to operate at an advanced skill level or have responsibility for the supervision of other staff and volunteers, this community services course is for you.
You’ll be ready to work as a community services professional in a range of service delivery roles including direct client work, community education or community development projects.
You’ll understand how to provide support to people in need of assistance and how to link clients to appropriate services and government departments.
Practical placement is a mandatory requirement for some of the units chosen for the Diploma in Community Services qualification.
Students must complete 120 hours of work placement in a Community Services setting and will be required to obtain a Police Check, Working With Children Check and NDIS Screening to complete placement activities.
This practical placement will not only assist in developing work-ready skills but will also help to consolidate the skills and knowledge for some units.
This course is offered as a full-fee paying course or through the Australian Government's Skills First Funding.
To find out if you meet the eligibility requirements please click here:
www.skills.vic.gov.au/s/how-to-check-your-eligibility
If you are eligible for funding, ONCALL will work through the process with you.
Skills First Funded Fee
|
Full Fee
|
Staff Fee*
|
---|---|---|
$0 |
$6,600 |
$4,950 |
*(Discount applies to staff of ONCALL and partner organisations)
National Code | CHC52015 |
Study Areas | Community Services |
Study Level | Diploma |
Study Type | Classroom, online and self-study |
Study Duration | 18 Months |
Course Type | Diploma |
Location | Surrey Hills, Nunawading, Melbourne, Vic |
Entry Requirments
Academic Requirements:
There are no prerequisites for this nationally recognised qualification.
USI Requirements:
Learners are required to comply with Evidence of enrolment at the time of enrolment with ONCALL Training College. Students are required to provide appropriate forms of IDs to confirm their eligibility to enrol in this course. Students are required to apply for unique student identification (USI) number while their study period in Australia and this information will be handed to the students at the time of orientation. (https://www.usi.gov.au)
IT Requirements:
This qualification requires a basic understanding and use of computers and the internet. Support will be provided as required to develop the students’ skills.
Accreditation
This course is nationally recognised and government accredited.
Course Structure
The program is hands-on and the course content is delivered through a mixture of practical in-class activity and online course work. This method of learning maximises the retention of the course content and provides the biggest benefit for students. At the conclusion of the course, you will be job ready and employable with ONCALL and other community services providers. Credit and/or RPL will be offered to entrants to recognise their existing capabilities.
Units/Subjects
Unit Codes |
Unit Name |
Core / Elective |
CHCADV005 |
Provide systems advocacy services |
Elective |
CHCCCS004 |
Assess co-existing needs |
Elective |
CHCCCS007 |
Develop and implement service programs |
Core |
CHCCDE011 |
Implement community development strategies |
Elective |
CHCCOM003 |
Develop workplace communication strategies |
Core |
CHCCSL001 |
Establish and confirm the counselling relationship |
Elective |
CHCCSM005 |
Develop, facilitate and review all aspects of case management |
Elective |
CHCDEV001 |
Confirm client developmental status |
Elective |
CHCDEV002 |
Analyse impacts of sociological factors on clients in community work and services |
Core |
CHCDFV006 |
Counsel clients affected by domestic and family violence |
Elective |
CHCDIV003 |
Manage and promote diversity |
Core |
CHCLEG003 |
Manage legal and ethical compliance |
Core |
CHCMGT005 |
Facilitate workplace debriefing and support processes |
Core |
CHCMHS013 |
Implement trauma informed care |
Elective |
CHCPRP003 |
Reflect on and improve own professional practice |
Core |
HLTWHS004 |
Manage work health and safety |
Core |
* Electives are chosen to meet industry and student cohort needs so may change from those listed – please check with our team at time of enrolment.
Career Outcomes
The community services sector is one of Australia’s fastest-growing sectors and is expected to continue growing. The Diploma of Community Services CHC52015 from ONCALL Training College can help you consolidate your career, with an emphasis on the skills required to be an effective community services worker.
Working in community services is demanding but rewarding, and offers diverse opportunities.
ONCALL Group Australia provides a range of career pathways for all its staff. The goal of this course is to increase work opportunities to in-house administration staff, Disability and Residential Out of Home Care.
Other opportunities within the Community Sector can include:
- Case Coordinator
- Case Management Supervisor
- Case Worker or Case Manager
- Community Care Worker
- Community Services Worker
- Manager Community Services
- Program Coordinator
- Team Leader
Pathways from Qualification
Candidates may progress to higher-level qualifications within and/or across the community sector.
Further training pathways from this qualification include, but are not limited to:
- CHC62015 - Advanced Diploma of Community Sector Management
- CHC82015 - Graduate Certificate in Client Assessment and Case Management
Further information on pathways can be found on https://www.myskills.gov.au/courses/details?Code=CHC52015
Training Delivery
Workshops on Mondays 9am – 4pm and Thursdays 5pm – 9pm. |
This course will be delivered using a blended delivery methodology. The blended methodology employed by ONCALL Training College will include an intensive face-to-face classroom training session including a theoretical and practical component. This is along with online and self-study, where the student is required to undertake activities on our online platform Moodle. This course will be delivered at one of our training locations at Surrey Hills or Nunawading. |